At Bigs Georgia, we aim to deliver your orders as quickly and securely as possible. Please review our shipping policy below for information on shipping rates, processing times, and other key details.

1. Shipping Rates and Services

  • Standard Shipping: Specify rates, with an estimated delivery time of 5-7 business days.
  • Expedited Shipping: Available at an additional cost with delivery in 2-4 business days.

    Shipping rates are calculated at checkout based on your location and chosen shipping method.

2. Processing Time

  • Order Processing: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • Shipping Confirmation: You will receive a confirmation email with a tracking number once your order has shipped.

3. Delivery Time

Delivery times vary depending on your location and the shipping method selected. Please note that delivery times are estimates and do not include processing time.

  • Domestic Shipping (Within the United States): 5-7 business days with Standard Shipping.
  • International Shipping: Available to select countries. Delivery times and rates vary based on location. International customers are responsible for any customs duties or taxes that may apply.

4. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or through the carrier’s website.

5. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. boxes at this time.
  • International Orders: Some products may not be available for international shipping due to restrictions. Contact us if you need assistance with your order.

6. Lost or Delayed Shipments

If your order is delayed or appears lost, please reach out to us at support@bigsgeorgia.com. We will work with the carrier to resolve any issues. While we are not responsible for delays caused by carriers, we will assist in locating your package or arranging a replacement if applicable.

7. Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of receipt. We will gladly arrange for a replacement or refund, depending on the situation.

8. Contact Us

For any questions or concerns regarding shipping, please contact us at:

Bigs Georgia
Email: support@bigsgeorgia.com